Use this page to request help with a blocked drain, blocked toilet, outside drain, CCTV drain survey or drain repair enquiry in Leeds.
Call 0113 868 1995 or complete the form below with your postcode and a short description of the issue.
What to include
The more accurate the details, the easier it is to route the enquiry correctly.
- Your name
- Phone number
- Email address
- Full postcode
- First line of address if relevant
- Whether the issue is inside, outside or both
- Whether a toilet is affected
- Whether water or sewage is overflowing
- Whether the problem has happened before
- Whether the property is domestic, rental, commercial or managed
- Any access notes or urgency details
Problem types we can help with
- Blocked drains
- Blocked toilets
- Outside drains and gullies
- Bad smells from drains
- Slow draining sinks, baths and showers
- Drain jetting
- CCTV drain surveys
- Drain repair advice
- Commercial drainage problems
Urgent drainage issues
Some issues are more urgent than others. Tell us if any of these apply:
- Sewage is visible
- A toilet cannot be used
- Wastewater is backing up
- A vulnerable person is affected
- A commercial property cannot operate normally
- Tenants are without proper facilities
Not sure who is responsible?
If you are not sure whether the drain is private, shared, part of the public sewer system or linked to highway drainage, describe the location and symptoms. Responsibility can depend on where the blockage is and what the drain serves.
What happens after submitting the form
Send the details
Complete the form with your postcode and the best phone number for a callback.
The enquiry is reviewed
The symptoms, location and urgency help route the enquiry correctly.
The next step is agreed
That may be drain unblocking, toilet help, outside drainage support, CCTV inspection, repair advice or responsibility guidance.
Request a callback
Call 0113 868 1995 or complete the form with your postcode and the best phone number for a callback.